The present edition is a complete revised and enlarged version of the previous book Titled ?Production Management?. The new book encompasses the elements and features of the operations of the service industries also. Hence the authors changed the title to ?Production and Operations Management?. This book covers the updated curriculum of production management as well as of the operations management of the major universities of the country. It also emphasises on the latest industry practices. The book is very student friendly and equally useful for concept development and examination preparation. It covers courses such as B. Com., BBA, M. Com. MBA etc. It is also helpful for the students of B. Tech having the paper of production management. Key Features Brief and to the point discussion on each topic Clear diagrammatic representation of concepts Easy mathematical treatments Latest conceptual input on global sourcing Solved problems from question papers of different universities Additional emphasis on Total Quality Management Combined discussion from academic and practitioner?s viewpoints