This popular text offers the latest best practices in business communication and the advancements in communication technology with comprehensive and in-depth coverage on all the core components of efficient communication. It has been thoroughly revised and carefully updated in view of increasing demand for individuals with a high degree of proficiency in communication skills. With two new chapters, Seminar and Meetings and Writing Thesis and Dissertations, and contemporary topics like communication in organisations, cross-cultural communication, gender communication, chronemics, haptics, etc., this book offers a better and comprehensive coverage, as compared to its previous editions.