Alient features of the book are: All topics as per the latest CBSE syllabus. A fresh approach to understand the dynamics and complex business world through case studies. Simple language and exam-oriented presentation. Usage of diagrams and tabular formats for quick grasp of the subject. Recap at chapter-end for revision of important definitions. Objective Type Questions/Multiple Choice Questions (MCQs), Short Answer Questions, Application-based Questions with Answers, Assertion-Reason Based Questions with Answers, Long Answer Questions and NCERT Questions with Solutions in each chapter. Case-based Questions with Answers. One Model Test Paper (Solved) and Two Self-Practice Papers to familiarise the students with the likely examination pattern.