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The book takes a grounded approach in bringing together perspectives from communication and management and from scholarship and practice. It helps the reader make sense of digitalization in corporate communication and its consequences for organization???stakeholder relationships, trust, engagement, leadership, and reputation. Covering a wide spectrum of topics such as branding, consumer engagement, employee relations, crisis communication, corporate responsibility and sustainability, and the return on investment (ROI), the book maps key changes in the evolving communication landscape, with an understanding of the strategic benefits and challenges for corporate reputation.
Author | Asha Kaul, Vidhi Chaudhri |
Publisher | Sage Publications |
Language | English |
Binding Type | Paper Back |
Main Category | Art & Humanities |
Sub Category | Sociology |
ISBN13 | 9789386446190 |
SKU | BK 0015239 |
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