Chapters on Computers and Information systems have been strengthened further. The chapter E-commerce, E-payments, precis writing, and word processor have been rewritten. Office Management Book Contents The Office and Office Management Office Organisation Office Accommodation and Layout Office Environment Communication Handling Correspondence and Mail Typing and Duplicating (Reprographics) Record Management and Filing Indexing Office Forms and Stationery Office Machines and Furniture Computer E-Commerce and E-Payments Word Processor Office Systems and Procedures and Flow of Work O & M (Work Simplification), Office Manuals and Office Charts Office Reports Human Resource Management Motivation Office Personnel Relations and Welfare Work Measurement, Standards of Performance and Control Public Relations Office Information System Precis Writing Drafting Correspondence