?ORGANIZATIONAL BEHAVIOUR: CONCEPTS AND CASES? ? as the title suggests, this book deals with the most important fundamental concepts and the practical real life cases in Organizational Behaviour. OB is basically concerned with understanding, prediction, and control of human behaviour at work. Theoretically sound and practically valid concepts and cases in OB impart rich knowledge in this knowledge builds confidence in problem solving and leads to harmony while managing human behaviour in organizations. The present book attempts to put various fundamentals in a frame-work that suits the requirements of management students. The book should provide enough motivations to the readers to learn the treatises by learned authors and to study the details involved in this discipline. The book also aims at serving the purpose of enabling the readers to improve their own skill and insights not only in analyzing cases but also in handling all sorts of managerial situations effectively and efficiently in the realistic organizational settings. Designed to provide a firm grounding in the basic concepts, principals, techniques and practice of Organizational Behaviour, this book systematically deals with the foundations of individual behaviour, interpersonal behaviour and Transactional Analysis (TA), small group behaviour and organizational process.